ERP Testing: Setup Plan,
Talents Needed, Sourcing Models

What an ERP testing programme actually takes: a setup plan you can follow, the skills the test team needs, and an honest look at which sourcing model fits. Written for Dynamics 365 and ERP teams who have to make that call.

ERP testing setup plan, skills and tooling overview

ERP Testing: The Essence

ERP testing comprises QA activities that verify ERP efficiency, sustainability, security, and user-friendliness. A balanced ERP test strategy should include different testing types (including functional, ETL, and performance testing) to check if ERP software is stable and scalable, unifies business data, and enables flawless automation of complex workflows.

ERP Testing Setup Plan

Every ERP testing setup plan is different, as each enterprise resource planning solution is based on a specific business logic, differs in functions, third-party integrations, and deployment type (on-premises, cloud-based, hybrid). Below are the essential steps typical for most ERP testing projects:

1. ERP testing preparation

Up to 1 week

Decide on a basic set of KPIs such as the number of test cases per iteration, rejected defects, ERP requirements not covered by test cases, the test automation rate, tests’ execution time. Consider ERP testing quality-related risks and design a risk mitigation plan.

2. ERP testing process design or vendor selection

Up to 4 weeks

Decide whether ERP testing will be performed in-house or outsourced (fully or partially). If you opt for the in-house ERP testing option, design the collaboration scenarios between the stakeholders (a PM, BAs, the development team, the QA team, key intended ERP users, etc.). Assign a QA manager to design the ERP requirements specification in a way suitable for testing (for example, in the form of user stories, acceptance or unit tests).

Note: TestSquad does not recommend entrusting a test automation architecture to a manual test engineer, even if they have a programming background, as the risks of tests' maintainability and stability issues will increase.

Then, proceed to the ERP testing design activities or vendor selection.

ERP testing process design by your in-house QA team:
  • Prepare a test strategy (including testing objectives, scope, defects reporting procedure, expected test automation rate, etc.), plan, efforts estimation. Consider training for the test team members.
  • Design test scenarios and decide, which ones should be automated and which should be performed manually.
  • Design test automation architecture.
  • Choose, configure, and integrate relevant tools (test management, CI/CD, test automation tools, etc.).

The important points to consider in the ERP testing strategy:

  • Test automation. ERP testing projects can bring a high test automation ROI as they are usually long enough for test automation investment to pay off, involve large volumes of data and a large share of regression testing. Also, automation will allow you to free manual test engineers for ad hoc, exploratory, usability testing, and elaborate on end-to-end test scenarios.
  • Integration testing. You need a sufficient number of end-to-end test scenarios to validate your ERP solution’s integrations with the data warehouse, its inner modules, and external software.
  • ETL (Extract-Transform-Load) testing. It’s aimed to ensure your business data is correct, non-duplicate, and unified.
  • Performance testing. It’s required to validate the ERP software is stable under expected, stress, and continuous load, and its response time, scalability, and resource usage meets the performance requirements.
  • Role-based access control validation. This testing activity should ensure that ERP users with different user roles get access only to the corresponding functions and data.

3. ERP testing launch

Up to 2 weeks

At this stage, the ERP QA team prepares the test environment, designs test cases and develops test scripts, creates, gathers, and prepares test data. As soon as the ERP testing is launched, the QA team should regularly report on the progress. The team should continuously collaborate with the development team to improve the test suite granularity and increase the test coverage.

Consider Professional ERP Testing Services

Two ways to work with us on ERP quality: consulting, where we design the test strategy and hand it to your team, or outsourcing, where we run the testing ourselves. Which one fits depends on whether you have the people to execute a plan once it exists.

ERP testing consulting service

ERP testing consulting

With ERP testing consulting you get:

  • ERP test strategy design.
  • ERP testing setup plan.
  • Preferable sourcing model selection.
  • ERP testing optimal toolkit design with cost-benefit analysis of each software option.
  • ERP testing cost and ROI calculation.
ERP testing outsourcing service

ERP testing outsourcing

With ERP testing outsourcing you get:

  • Current QA process analysis.
  • QA strategy, ERP test plan, test automation strategy and architecture design.
  • ERP testing optimal tools selection and configuration.
  • Test cases design and maintenance.
  • Test automation scripts development and maintenance.
  • Test environment setup and test data generation.

Talents Required for ERP Testing

QA manager
  • Designs a QA strategy based on business and project goals.
  • Continuously analyses the ERP testing process and plans improvements.
  • Creates an ERP test plan.
  • Assembles and manages the test team.
  • Decides on the relevant test management software.
  • Collaborates with the ERP implementation project manager and the development team to ensure quality through the entire SDLC.
Test automation architect
  • Defines the test automation scope.
  • Designs an ERP test automation strategy and architecture.
  • Sets up the test environment and test data generation.
  • Selects and configures test automation tools and frameworks appropriate for the ERP testing project.
  • Collaborates with the ERP implementation project manager and the development team to outline test scenarios for proactive automation.
  • Manages test automation engineers to improve automated tests maintainability, granularity, and decrease test execution time.
Test automation engineer
  • Develops, executes, and maintains automated test scripts.
  • Reports defects after analyzing the test results.
  • Regularly reviews the ERP requirements specification to improve test scripts maintainability and granularity.
Test engineer
  • Designs, executes, and maintains ERP test cases.
  • Reports defects.

ERP Testing Sourcing Models

Diagram: QA management and QA team both in-house
QA management and team are in-house

You have a complete control over the ERP testing process. However, you should mind the risks deriving from ERP testing specifics, unbalanced test automation strategy, the choice of tools and frameworks that do fully fit in with your ERP testing process.

Diagram: QA management and QA team fully outsourced
QA management and team are outsourced

You get optimized testing costs via experienced QA management, best practices in ERP testing, and test automation talents. Still, you need to mind careful vendor selection and possible issues with the vendor’s team integration into the project processes.

Diagram: in-house QA management with an external QA team
QA management is in-house, QA team is completely or partially external

With this option, you can optimize your ERP testing costs due to the vendor’s already established testing processes, experience in ERP testing, and skills with the relevant tools. Still, a QA manager is required to align an external team or team members with your project processes, control and regularly assess ERP testing.

Get ERP Testing Done Promptly and Expertly!

TestSquad’s QA and testing professionals are ready to perform all-encompassing ERP testing to safeguard ERP quality at different SDLC phases, from ERP planning to its maintenance. We offer optimized ERP testing costs via scalable teams and balanced test automation.

ERP testing tools landscape

FAQs about ERP QA

ERP QA is the quality assurance discipline for enterprise resource planning systems like Microsoft Dynamics 365. It validates that configured business processes, integrations, data migrations, and security roles work correctly end to end — not just that individual screens function.

ERP defects usually hide in cross-module business processes — order-to-cash, procure-to-pay, record-to-report — and in integrations and permissions. Testers need to understand the business flow, not just click through forms, to catch the issues that break a go-live.

As early as configuration and unit testing. Starting QA during build, then running system, integration, and user acceptance testing before go-live, catches defects while they are cheap to fix and protects your cutover timeline.

Yes. Dynamics 365 and most cloud ERPs push regular updates, so we build and maintain a regression test suite and run continuous QA so each release and update ships without breaking existing processes.

About TestSquad

TestSquad is a global Testing and documentation company headquartered in Orlando, FL, US. We deliver QA outsourcing services for enterprise resource planning solutions and guide our clients on how to ensure maximum software quality while meeting rigid deadlines and optimizing testing budget.

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